Customer service starts with your domain name. Here’s an example. If you’re like me you pay a lot of your bills online. It’s typically a quick and easy way to take care of a task that’s not overly pleasant. I say it’s “typically” a quick and easy way because there are times when [...]
Patricia (Metal Goddess) Kellogg is a huge rock and metal music fan. Naturally she’s passionate about the acts that are included in the Rock and Roll Hall Of Fame in her home town of Cleveland, Ohio. She’s also passionate about the bands that AREN’T in the Rock Hall.
Getting one’s voice heard by an organization [...]
If you haven’t yet heard, ICANN (also known as the Internet Corporation for Assigned Names and Numbers, also known as the folks who determine what domain names are allowed) voted recently to allow additional top level domain names to be made available.
When the Pillars Of Lakewood needed to update their website – http://pillarsoflakewood.org/ – they turned to FastWebUpdate.com to get the job done. The organization is a division of the Lakewood (Ohio) Chamber of Commerce which is focused on people between the ages of 20 – 40 who live, work or have business interests [...]
I often get asked how to determine how successful a website is. For some sites its relatively easy to determine how good/bad they’re doing. Take an e-commerce site as an example. In that case, you can look at sales and very quickly determine how your site is doing. If sales are up, you can assume [...]
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